Job title: Administrative Executive/Assistant

Job Description:

As an Administrative Executive/Assistant, you will play a vital role in supporting our operations and ensuring smooth daily activities. Your responsibilities will include:

• Order Processing: Handle sales orders and create invoices for customers and retail partners efficiently.
• Customer Detail Verification: Review customer details and process daily invoices accurately.
• Reporting: Generate and analyse reports to assist in decision-making.
• Data Entry: Input and maintain accurate data in our systems.
• Team Collaboration: Work collaboratively with team members to ensure tasks are completed efficiently and on time.
• General Administrative Support: Provide clerical support including mailing, scanning, faxing, and copying documents.
• Showroom Management: Oversee the retail showroom and manage inventory levels effectively.
• Additional Duties: Perform any other tasks as assigned by your supervisor or management.

Requirements:

• Education: Relevant diploma / degree in administration or a related field.
• Experience: Previous experience in an administrative role is preferred.

 Skills:

• Strong attention to detail and accuracy.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Excellent organizational and time management skills.
• Strong communication skills, both written and verbal.
• Team Player: Ability to work well in a team environment and contribute positively.
• Adaptability: Flexibility to handle various tasks and challenges as they arise.

ADDITIONAL INFORMATION:

• Working Hours: 8:30 am-6:00 pm (Monday to Thursday) & 8:30 am-5.30 pm (Friday) & 9 am -1 pm (Alternate Saturday)
• Performance Bonus
• 14 days annual leave plus hospitalisation and medical insurance benefits
• Starting salary will be commensurate with current experience
• The position has an IMMEDIATE vacancy for 01 successful candidates
• Call 6299 0013 or Email hr@herbalpharm.com.sg

Job title: Inside Sales Representative

Inside Sales Representative

RESPONSIBILITIES

• Identify and pursue new sales opportunities through cold calling, networking, and referrals.
• Contact potential and existing customers to inform them about our products. 
• Build and maintain strong relationships with existing customers to ensure repeat business.
• Conduct product demonstrations and presentations to prospective clients.
• Handle and follow up on phone enquiries.
• Respond to customers' inquiries promptly and effectively
•  Process customer orders accurately and efficiently.
• Address and resolve customer complaints effectively to ensure satisfaction.
•  Understand customer needs and tailor solutions to meet those needs.
• Maintain accurate records of sales activities and customer interactions in our ERP system.

Qualifications:

• Proven experience in sales or customer service.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Basic computer knowledge required
• Being able to speak Malay will be highly advantageous to the aspiring candidate 
• Strong problem-solving skills and a results-oriented mindset.

What We Offer:

• Competitive salary and commission structure.
• Health, dental, Eye & Medical check-up benefits.
• Opportunities for professional development and career advancement.
• A supportive and collaborative work environment.

How to Apply:
Interested candidates should submit their resume and a cover letter to hr@herbalpharm.com.sg with the subject line "Inside Sales Representative Application." And call 62990013.

We regret to inform that only shortlisted candidates will be notified. Thank you for your time.